Shipping and Returns
Shipping
Please note, international deliveries may be subject to additional handling charges. Taxes and customs charges are the sole responsibility of the customer. These charges vary and are calculated and charged when your package reaches its destination country. Please contact your local customs office for details on how these charges are assessed and applied to your delivery.
1.1 Galit will arrange product shipment to the address provided during purchase. Delivery will be carried out according to the conditions stated on the product's action page.
1.2 Galit is not responsible for delays or non-delivery due to force majeure or events beyond its control.
1.3 In areas with limited access, alternative delivery arrangements may be made.
1.4 The product will be delivered within 7 business days via Israel Post or any other Couriers/Courier Company. International shipments will follow the shipping conditions of the relevant company. Please allow 14-21 business days to receive your order. Shipping costs are at the customer's expense, and return shipping for returns or exchanges is charged to the customer.
1.5 Delivery time is counted from the day of the order, and Galit strives to expedite delivery.
1.6 Cancellation of a transaction is subject to returning the purchased item(s) in their original condition and packaging.
2.1 For inquiries about products on the website, please contact our customer service.
2.2 For more information about the site and its activities, contact customer service via email at info@amriashoes.com or by phone at+97254-2404029.
2.3 Our customer service representatives are here to assist with any questions regarding the purchase process.
Cancellations
3.1 Buyers can cancel transactions in accordance with the Consumer Protection Law, 1981, except for certain exempted items listed in Section 14c(d) of the Consumer Protection Law.
3.2 Cancellation of a transaction before product shipment can be done by contacting customer service, and no charges apply.
Returns & Exchange
4.1 Customers can cancel orders after product receipt by contacting customer service within 14 days. for return you must connect us either an exchande/refund via phone +972 54 2404029 or email: info@amriashoes.com.
4.2 Product return or replacement is subject to the product being new, with the original packaging and tag/label intact. Galit will provide a refund as per the Consumer Protection Law, deducting shipping costs. Refunds are limited to three consecutive returns.
4.3 Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you regarding the approval or rejection of your refund. If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7-10 working days.
4.4 To return your product, send your items to: 38 Kochav Hayam st. Hofit 40295 Israel. Regrettably, returns shipping costs will not be refunded (although some exceptions do apply) unless your item is faulty whereby the original shipping cost and the returns postage will be refunded. If you receive a refund, the cost of return shipping will be deducted from your refund where an exchange has taken place.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Until your item has arrived with us, we do not take responsibility for the shipping of this item and therefore suggest you consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
ATTENTION! Orders of clients from distant foreign countries are shipped without taking into account taxes and duties of a country. The cost of shipping does not include taxes and duties, and you might need to pay them upon receipt or after receipt depending on your country’s tax system. Contact the Customs Service of your country to get actual information about a monthly limits, tariffs, and customs procedure rules.